LORTEK S. COOP. has an Integrated Management System, based on the requirements of the UNE 166002 and UNE EN ISO/IEC 17025 reference standards, which is aimed at increasing its competitiveness and based on the following values:
- · Trust.
- · Participation and responsibility.
- · Cooperation and inter-cooperation among cooperatives.
- · Leadership and innovation.
Skills that are reflected and developed in people's behaviour, and are the bedrock of LORTEK S. COOP.'s culture.
LORTEK S. COOP. has adopted this Management Policy as the overriding statement of its position, and has defined it by means of the following general objectives:
To increase customer and stakeholder satisfaction by implementing the Management System effectively.
To acquire the tangible and intangible assets needed to maintain and continuously improve excellent knowledge generation and successfully transfer it to the industrial sector.
To raise awareness about the importance of effective management by motivating and encouraging all staff to be engaged in the organisation through teamwork, collaboration and communication.
To develop a collaborative strategy that improves relationships with key stakeholders who can help us enhance our innovation and transfer activities.
To implement effective mechanisms to ensure that impartiality and confidentiality are applied to the activity which is subject to the accreditation criteria based on the UNE EN ISO/IEC 17025 standard and provided to our customers, or carried out as part of our project development.
These objectives are incorporated into our commitment to comply with all requirements that apply to us, such as the requirements of our customers, other stakeholders, regulations, legislation and standards, etc., and to continually improve the effectiveness of the organisation by means of systematic reviews within our Management System.
By issuing and approving this Management Policy, I would like to express my firm support and commitment to the principles contained in it to the members of the organisation and all other stakeholders.
Rev. 05
Date: February 14, 2023 | Jaione Ganzarain
