LORTEK S. COOP. has an Integrated Management System based on the requirements of the reference standards UNE 166002 and UNE EN ISO/IEC 17025 aimed at increasing the competitiveness of its activity, which is based on the following values:
- · Customer Orientation
- · Personal Leadership.
- · Collaboration and Cooperation.
- · Talent Development.
Competences that are reflected and developed in people's behaviour, and are the main essence of the culture of LORTEK S. COOP
LORTEK S. COOP. establishes this Management Policy as the maximum statement of its positioning, which is expressed by means of the following general objectives:
Increase customer and stakeholder satisfaction through the effective application of the Management System.
Equip itself with the tangible and intangible assets necessary to maintain and continuously improve the generation of excellent knowledge, and its successful transfer to the industrial sector.
Promote awareness of the importance of effective management by motivating and encouraging all staff to participate in the organisation through teamwork, collaboration and communication.
Develop a collaborative strategy that enhances relationships with relevant stakeholders who can help us to leverage innovation and transfer activities
Implement effective mechanisms to ensure impartiality and confidentiality applied to the activity subject to the accreditation criteria according to the UNE EN ISO/IEC 17025 standard offered to our customers, or carried out as part of the development of projects.
Objectives that are incorporated into the commitment to comply with applicable requirements, such as the requirements of customers, other stakeholders, regulations, legislation and standards, etc., as well as continuous improvement in the effectiveness of the organisation through systematic review within our Management System.
By issuing and approving this Management Policy, I convey to the members of the organisation and other stakeholders my firm support and commitment to the principles contained herein.
Rev. 04
Date: Nov. 2021 | Jaione Ganzarain
